Please bring your insurance card with you to every visit and present it on arrival to our staff for verification. We will file your insurance for you, providing you have supplied us with sufficient information to do so.
As you may know, there are very specific regulations about billing for health care services. As your health care provider, we are obligated to follow those regulations in how we report services provided to you. Additionally, every insurance plan may have different rules that vary from insurer to insurer and may even vary between plans of the same insurer. Your financial responsibility is determined by the rules of your insurance company which we are obligated to follow. If you have questions, please check with your insurance plan.
Not all plans cover annual healthy physicals or hearing and vision screenings. It is your responsibility to know your insurance plan benefits. If a procedure is not covered, you will be responsible for the payment at the time of the visit.
Not all services provided by our office are covered by every plan. Any service determined to not be covered by your plan will be your responsibility.
It is the policy of our office to collect all co-pays, deductibles, non-covered services and outstanding balances at the time of service. Once your insurance has fully paid, any outstanding balances are due immediately. Self pay patients should come prepared to pay for the visit at the time of service.
A $35.00 fee will be charged for any checks returned for insufficient funds, plus any bank fees incurred.
If you are unable to pay your bills in a timely way, we are much more willing to work with you if you keep in touch with us. Our doctors do not discuss billing issues with patients. Concerns, questions or requests regarding bills should be directed to the business office staff or office manager. Ignoring calls from our business office about past due accounts will result in (1) your account being turned over to a collection agency and (2) your dismissal from the practice.
If you have disability or FMLA or any other type of form to be completed, there is a $10.00 charge per form. Payment is due when the forms are picked up. This is not billed to insurance. We have a 3-5 day turnaround for forms.
Thank you for your willingness to adhere to our financial policies!